Return & Refund

Last updated:  May 30, 2024

We want you to be completely satisfied with your purchase from wonderfullwatches . If for any reason you are not satisfied, we offer a hassle-free return and refund policy.

Returns

  • You have 2 calendar days to return an item from the date you received it.

  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

  • Your item needs to have the receipt or proof of purchase.

Refunds

  • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

  • If your return is approved, we will initiate a refund to your original method of payment on 7 days. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

  • If you need to exchange an item for a different size or color, please contact us to arrange an exchange. You will be responsible for any shipping costs associated with the exchange.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately so that we can resolve the issue. We may require photos or other documentation of the damage or defect.

Non-Returnable Items

  • Some items are non-returnable, including sale items and items that have been worn, washed, or altered.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at wonderfullwatches1@gmail.com.